Noticeboard

The Patient Participation Group (PPG) Meeting on the 14th March 2024 has been cancelled. It has been rescheduled for the Thursday 18th April 2024.

Statement of Purpose 2023  


Autumn-Winter Newsletter 2023

             

Appointments

To book an appointment, please ring reception on 01529 240234

AskmyGP 

Is an online system where you can request advice and help. The system can be used for clinical and non-clinical advice. You are able to upload photographs and documents to askmygp, for our staff to review and action. 

  • The system is open between 8:00am to 12:30pm
  • All requests are triaged by a Clinician and assigned to the most appropriate staff member

  • All our registered patients are welcome, parents and carers are able to use this system on behalf of other patients.

  • You can sign up now, with no paperwork.

SMS texting is also available for appointment reminders to your mobile phone. Please ask at reception for details and a "password" to enable you to use these services.

Emergency Appointments

Genuine, acute medical emergencies will be seen by a clinician on the same day. The receptionists have been requested by the GPs to ask patients for information relating to the presenting symptoms, the duration and type of symptoms to prioritise the medical emergency.

Patients should NOT abuse this service.

Our Nurse Practitioners are available during the day to assess, diagnose and treat acute illness. Please contact reception for further details.

Extended Hours

To assist workers, or those in full-time education who have difficulty attending at regular surgery times, pre-booked appointments are available with a doctor and/or nurse at Billingborough Surgery on Tuesday evening (6.30 – 7.40pm).

Please note: During these times, emergency health care is provided by the Out-of-Hours team on 111.

Billingborough Surgery is CLOSED on Thursday (only) between 1.30 - 2.30pm for staff training, practice meetings and doctors’ administration. If in the event of a serious medical emergency and you need access to the surgery, please use the buzzer at the front of the building near the opening times sign.

  1. Antibiotics are NOT prescribed by phone.
  2. Do NOT use this facility to request a repeat prescription.

Chaperones

When visiting the surgery for a medical examination you may be asked if you would prefer a chaperone to be present. Similarly if you would like a chaperone present please feel at ease to mention this.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website